Privacy Policy

Last Updated: July 2026
This Privacy Policy explains how linovagoods collects, uses, stores, and protects your personal information when you visit linovagoods.com, place orders, and use our personalized custom gift services. This policy applies to all website visitors, customers, and users of our services.
1. Information We Collect
We collect two types of information: personal identifiable information you voluntarily submit and automatic browsing data.
Personal Information:
- Full name, shipping address, billing address
- Email address and contact phone number
- Order history, custom design preferences
- User-uploaded photos, texts, and personalized content for order production
Automatically Collected Data:
- IP address, browser type, device information
- Website browsing behavior, page views, and traffic data
- Cookies and tracking data for website optimization and marketing
2. How We Use Your Information
We use your information solely for business operation and service purposes, including:
- Processing, producing, and delivering your custom orders
- Verifying order authenticity and preventing fraud
- Sending order updates, shipping notifications, and customer support replies
- Improving website functionality, product design, and customer experience
- Sending promotional emails, newsletters, and exclusive offers (with your consent)
3. Protection of Custom User Content
Your uploaded photos and personal content are strictly used only for your order production. We do not sell, share, or repurpose your personal photos and family content for commercial use. After order completion, your design files are securely stored for after-sales support and will not be publicly disclosed.
4. Information Sharing & Third Parties
We do not sell your personal data to third parties. We may share necessary information only with trusted service providers who assist our business, including payment processors, shipping carriers, printing production partners, and website hosting services. All third-party service providers are bound by strict privacy and data protection agreements.
5. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You may disable cookies through your browser settings at any time, though this may affect certain website functions.
6. Data Security
We implement standard technical and administrative security measures to protect your personal data and custom content from unauthorized access, disclosure, alteration, or loss. However, no online data transmission system is 100% secure, and we cannot guarantee absolute security.
7. Customer Rights
You have the right to view, correct, or request deletion of your personal data stored with us. You may also unsubscribe from our marketing emails at any time by clicking the unsubscribe link in our emails or contacting our support team.
8. Age Protection
We do not knowingly collect personal information from minors under 18 years of age. If you believe we have obtained minor information without parental consent, please contact us immediately for data removal.
9. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Your continued use of our website represents your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: support@linovagoods.com